At Creative Shepherds Sanctuary, your privacy and trust are deeply valued. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, donate, or request assistance.
1. Information We Collect
We may collect the following types of information:
- Personal details: name, email, phone number, and address
- Household information: family size, ages, pet ownership, or specific needs
- Donation details: payment method, amount, or type of contribution (if applicable)
- Communications: messages or inquiries submitted through our website or email
2. How We Use This Information
We collect this information to:
- Provide assistance and coordinate donations or deliveries
- Respond to questions or requests
- Maintain accurate records of community support
- Send updates about upcoming events, drives, or volunteer opportunities (only with consent)
3. Information Sharing
Your information is strictly confidential.
We do not sell, rent, or trade personal data to third parties.
Information may be shared only with trusted volunteers or partners assisting in the direct delivery of food, supplies, or services—and solely for the purpose of fulfilling your request.
4. Data Protection
We use secure systems and restricted access to protect personal information from unauthorized use, loss, or disclosure. While no system is entirely immune to risk, we take reasonable steps to safeguard all stored data.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask for corrections or removal of inaccurate information
- Withdraw consent for communications at any time
6. Data Retention
Information is retained only as long as necessary to complete assistance programs or as required by law. When no longer needed, data is securely deleted.
7. External Links
Our website may include links to partner organizations or community resources. We are not responsible for the privacy practices or content of external sites.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated date.
9. Contact Us
If you have any questions about how we handle your information, please reach out: shepherd@twoshepherdsllc.com